We are proud of our lean operational model. We are constantly evaluating best practices in all aspects of our day-to-day processes. The furniture industry is constantly changing; technology is changing, workplaces are changing. We continually implement the latest cutting edge ordering and management technology and we have the talent and the service model to face these challenges head-on.
Interview key stakeholders
Observational site tours
Programming
Recommend specifications
Choose finishes
Adjust specifications
C.O.M. reserved
Schedule lead times
Site conditions
Electrical hold-to
Approve and place order
Client sign-off on all specifications
Terms and conditions, purchase order
Create client project tracker with acknowledgments
Project manager involvement
Construction progress, site progress
Project manager expedites, receives, inventories product, and reports damage
Storing as required until delivery
File freight claims
Site verifications, critical dimensions, electrical, job site prep
Certified assembly and installation of product on the job site
On-site project management
Client walk-through & punch
Punch delivery & resolution
Product orientation
Warranty issues
Moves, adds, and changes
Let us show you how we help our customers revitalize their workspace
turnerboone has more heart and soul than any other dealer I've worked with. They were on my job site rain or shine, at all hours of the day, to make sure my furniture was delivered and installed on time.”
My account manager was a pleasure to work with. She provided guidance and expertise at every step. She was able to save us a considerable amount of money by finding alternate product solutions that worked with our design.”
When construction was delayed, my project manager acted quickly to communicate options and redirect deliveries. The entire delivery and installation process was seamless, turnerboone worked with all of the trades on site to accommodate fluctuating schedules and be as efficient as possible.”
